Solutions · AI Knowledge Assistant
Your team's knowledge, findable and cited
Retrieves approved internal information, answers staff questions with sources, and respects permissions.
A productised build within our AI Agents & Applications service
Employees can't find the policies, procedures, and answers they need, and knowledge is scattered and unstructured.
Who it's for
Any organisation whose staff waste time hunting for internal information.
What it does
What it handles
Retrieve approved internal information
Answer staff questions and cite sources
Respect permissions and access controls
Help employees locate policies and procedures
Escalate low-confidence answers
Example workflow
How it works, step by step
A staff member asks
The assistant retrieves from approved sources and cites them
It respects the asker's permissions
Low-confidence answers are flagged rather than guessed
Systems it connects to
Works with the stack you have
You stay in control
Grounded in approved sources with citations. Permissions are respected, and low-confidence answers are escalated, not invented. Automation proposes; a person stays in control.
How we deliver it
Assess, embed, build, optimise
Assess
Map how the work runs today and the answers your team approves.
Embed
Connect to the systems you already use, inside your own accounts.
Build
Ship it with guardrails and clear handover rules.
Optimise
Tune it as real use comes in, and your team stays in control.
See how this is built
A labelled, honest walk-through of how an AI Knowledge Assistant is built. No invented clients or metrics.
Make your organisation's knowledge findable
Start with a fixed-scope assessment and a prioritised plan you keep.