NextLevel CRM
The jobs falling between your tools are costing you customers.
Missed calls nobody returns. Follow-ups that depend on someone remembering. Invoices chased by hand. NextLevel CRM puts the whole customer journey in one system. Try the whole thing free for 14 days, then £97 a month.
The problem
None of this is a software problem. It is a gaps problem.
- ×A call comes in while you are with a client. Nobody rings back. The enquiry goes to whoever answered first.
- ×A lead asks for a quote on Thursday. It goes out on Monday, if it goes out at all.
- ×A booking is made by email. No reminder is sent, and half of them do not turn up.
- ×An invoice is raised in one place and chased from another, when someone notices.
- ×A happy customer is never asked for a review, so the only reviews you have are from unhappy ones.
Every one of these is a person who was ready to buy, and a system that was not ready to catch them.
You do not fix this by working harder or by buying a sixth tool. You fix it by having one system that already knows what happens next, and does it.
What it does
One system, from first contact to paid invoice
Nothing is missed
Calls, forms, messages and enquiries all land in one place, are logged against the right contact, and trigger the follow-up automatically. No inbox, no sticky note.
Nothing is manual
Quotes, bookings, reminders, invoices and review requests all run to a sequence you set once. The system does the chasing.
Nothing is hidden
One pipeline showing every opportunity, its stage and its value. You can see where revenue is stuck instead of guessing.
What you get for the money
The whole toolkit is on the entry plan
Funnels, websites, email, SMS, booking, payments, reviews, forms and the pipeline are all on the £97 plan. The tools are not drip-fed to push you up a tier. What the higher plans add is people and intelligence: support, more users and monthly reviews on Pro, and the AI Employee on Expertise.
The toolkit is not drip-fed
Every core tool is on the entry plan. You are not starting on a stripped-back version and discovering the useful part costs more.
One subscription instead of six
Booking, email and SMS, invoicing, reviews, pages and pipeline are all in the box. Most businesses arrive here paying for several of those separately.
Cancel any time, no contract
Monthly, and you can stop at the end of any month. There is a yearly option with bonuses if you would rather commit.
In the box
On the £97 plan
- Sales funnels and landing pages
- Websites and membership portals
- Email marketing
- Phone and SMS
- Campaigns and automations
- Appointment booking
- Payments and proposals
- Surveys and forms
- Reputation management, listings and reviews
- Contact and company database
- Sales opportunity pipeline
- Online courses and communities
- Social media management
- Reporting, tracking and analytics
On the Expertise plan
The AI Employee, working the hours you cannot
This one is not on the entry plan, and it is the main reason people move up. A set of AI functions running inside the CRM rather than beside it, so they act on the same customer record your team works from.
AI Voice
Answers calls rather than letting them ring out, and logs what was said against the contact.
AI Chat
Replies on WhatsApp, your website and social channels without anyone having to be watching.
AI Content
Drafts emails, posts and campaign copy, so the follow-up gets written instead of postponed.
AI Funnel
Captures enquiries and nurtures them through the pipeline rather than leaving them sitting at stage one.
AI Review
Asks for the review at the right moment and builds the listing that new customers actually read.
AI Insights
Reports on what is working, without anyone exporting a spreadsheet on a Friday afternoon.
It does not have to be the whole system
Run it as the engine behind something you have built
Some businesses want the CRM to do the CRM's job and nothing else. Elsham Properties runs NextLevel CRM as the engine behind a custom-built platform: NextLevel handles lead capture, the forms and the workflows behind them, while their own content system and AI integration sit alongside it and talk to it over the API. That is a supported way to run it, not a workaround, and it is where the wider Floodlight engineering work usually starts.
Plans
Start free for 14 days, then £97 a month
Every plan carries the full platform. What changes is how much of the setup we do with you, and how much support sits behind it. The trial is the same on all three.
£97/month
The full toolkit
- Every core tool listed above
- Cancel any time, no contract
- Support by email
£297/month
More hands on it
- Everything in Starter, plus 10 users
- Premium support
- Monthly marketing audit and system health check
£497/month
With the AI Employee
- Everything in Pro
- The AI Employee: voice, chat, content, funnel, review and insights
- A monthly coaching call
14 days free. Cancel any time, no contract.
Prices are NextLevel CRM's and exclude VAT. Monthly with no contract, or yearly with bonuses.
Floodlight is an affiliate partner for NextLevel CRM. If you sign up through this page we may earn a commission, at no extra cost to you.
Before you ask
The questions we get every time
What do I get in the 14-day free trial?
What is on the £97 Starter plan?
What do the higher plans add?
What is the AI Employee?
Is there a minimum contract?
Can NextLevel CRM work alongside a system we have already built?
What happens to the tools we are using now?
Try it for 14 days before you decide
Set it up, connect a form, watch one enquiry come through and get followed up on its own. That tells you more than any demo would.